Excellent experience. Since from the professional reception of Mrs Irene Perez until the delivery of the car and technical detailed explanations. Good communication follow up with all teams involved. I truly recommend. See you next time
I know that going to the workshop is never pleasant, it costs money and time. But for me they are 5 stars+. Two very kind ladies helped me a lot there. and I don't speak Spanish, I'm flamenco, but they did everything possible to understand me, etc. The service was also excellent. One thing is unfortunate, they cannot call foreign numbers, nowadays they all have the same price. Thanks again for the good service. Next year I will definitely make my car stay there.
After 7 years going to the official workshop a disappointment. They sell you a monthly service to do maintenance on the vehicle and when you go for maintenance they tell you that you have exceeded the kilometers (a limit of kilometers that they do not notify even though they make you sign in fine print). They do not give you any option or to return all the money that they have charged you throughout the year or to extend the kilometers.
The dealer refers you to his financier and the financier to the workshop.
You end up getting bored as they pass the buck to each other for a handful of euros.
Good companies provide solutions.
Total disappointment with the Berlingo 1.5 HDI Diesel car.
Very big problem with the ad-blue system that means that you cannot start the car until you completely change the ad-blue tank and pump since there is no breakdown and you have to change everything completely with the consequent cost. And now you have to be careful with the 7mm camshaft chain that breaks due to a design flaw, resulting in engine failure.
I will not buy Stellantis cars again.
0
Excellent experience. Since from the professional reception of Mrs Irene Perez until the delivery of the car and technical detailed explanations. Good communication follow up with all teams involved. I truly recommend. See you next time
3 years ago0
Execelente
5 years ago0
I know that going to the workshop is never pleasant, it costs money and time. But for me they are 5 stars+. Two very kind ladies helped me a lot there. and I don't speak Spanish, I'm flamenco, but they did everything possible to understand me, etc. The service was also excellent. One thing is unfortunate, they cannot call foreign numbers, nowadays they all have the same price. Thanks again for the good service. Next year I will definitely make my car stay there.
3 weeks ago0
After 7 years going to the official workshop a disappointment. They sell you a monthly service to do maintenance on the vehicle and when you go for maintenance they tell you that you have exceeded the kilometers (a limit of kilometers that they do not notify even though they make you sign in fine print). They do not give you any option or to return all the money that they have charged you throughout the year or to extend the kilometers. The dealer refers you to his financier and the financier to the workshop. You end up getting bored as they pass the buck to each other for a handful of euros. Good companies provide solutions.
4 months ago0
Total disappointment with the Berlingo 1.5 HDI Diesel car. Very big problem with the ad-blue system that means that you cannot start the car until you completely change the ad-blue tank and pump since there is no breakdown and you have to change everything completely with the consequent cost. And now you have to be careful with the 7mm camshaft chain that breaks due to a design flaw, resulting in engine failure. I will not buy Stellantis cars again.
in the last week